Terms & Conditions

sea-skysolutions provides customs clearance (SARS EDI entry filing, tariff classification, permit facilitation, bonded entries and duty drawback), ocean, air and SADC road freight forwarding, and warehousing and distribution, acting as a clearing and forwarding agent on your behalf.

All rates published or provided through this website are indicative estimates. Final rates are subject to carrier availability at time of booking, currency fluctuations, fuel and security surcharges, SARS tariff assessment, and applicable duties and VAT. Written quotations are valid for the period stated on the quotation unless withdrawn earlier.

You agree to provide accurate, complete and lawful shipping and commercial documentation in good time, to hold or obtain all import and export permits and licences required for your cargo, and to declare cargo accurately for customs purposes. sea-skysolutions is not responsible for delays or penalties arising from incorrect, late or fraudulent declarations or documentation supplied by the client.

Customs duty, VAT and penalty amounts are determined by SARS, not by sea-skysolutions. We will always advise you of SARS assessments on the cargo you entrust to us, but we do not control tariff rulings or valuation decisions.

Invoices are payable in South African Rand on the terms stated on the invoice. Disbursements paid on your behalf (duties, VAT, terminal charges, carrier charges) may require settlement in advance of release. Overdue accounts may attract interest and suspension of services as permitted by the standard trading conditions.

sea-skysolutions acts as an agent and is not a carrier. Our liability for loss of or damage to cargo, and for delays, is limited as set out in the applicable SAAFF standard trading conditions and applicable international conventions (for example the Hague-Visby Rules for sea carriage and the Warsaw/Montreal regime for air carriage). Claims must be notified within the time limits stated in those conditions.

Freight services do not include cargo insurance unless expressly agreed in writing. We can arrange insurance cover on request at your cost.

We are not liable for failure or delay caused by events beyond our reasonable control, including port congestion, strikes, weather, vessel or flight cancellation, border closures, or acts of any customs or government authority.

We process personal information as described in our Privacy Policy, in compliance with POPIA.

These terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have exclusive jurisdiction. Nothing in these terms limits any rights you have under the Consumer Protection Act, 2008.

Questions about these terms: info@sea-skysolutions.co.za, +27 79 908 9327, or 21st Floor, 222 Smith Street, Braamfontein, Johannesburg, 2001.